Legal
Account Deletion Policy
Last updated: 8 June 2026
At Balance, we believe you should have full control over your data. This Account Deletion Policy explains how you can delete your account and what happens to your information when you do.
How to Delete Your Account
You can delete your Balance account at any time using one of the following methods:
Option 1: Delete Within the App
- Open the Balance app
- Go to Profile
- Tap Delete Account
- Review the information provided
- Confirm account deletion
Your deletion request will be processed immediately.
Option 2: Request Deletion by Email
If you are unable to access your account, you may request deletion by contacting us at support@balanceapp.in.
Please include:
- Your registered email address
- A request to delete your Balance account
We may request additional verification to confirm account ownership.
What Happens When Your Account Is Deleted
When you delete your account, the following information will be permanently removed:
- Account profile information
- Expense records
- Income records
- Account balances
- Categories and settings
- Attachments and receipts
- Recurring bills
- App preferences
You will no longer be able to access your account or recover deleted data.
Data Retention
Certain limited information may be retained for a short period for:
- Security purposes
- Fraud prevention
- Legal compliance
- Backup recovery processes
Such retained data is securely stored and automatically deleted when no longer required.
Processing Time
Most account deletion requests are processed immediately.
Backup systems may require up to 30 days to fully remove deleted information.
Third-Party Services
If you signed in using Google Sign-In or Apple Sign-In, deleting your Balance account does not delete your Google or Apple account. You may manage those accounts directly through the respective providers.
Re-Registration
After deletion, you may create a new Balance account using the same email address. Previously deleted data cannot be restored.
Contact Us
If you have questions about account deletion, please contact:
Balance – Expense Tracker & Money Manager
Email: support@balanceapp.in
Website: balanceapp.in